As a new customer, I find this refund 'weak'... your company refunded $20.85 out of a $31.50 order... this is cheap and greedy... you kept over $10.00, the tax or whatever I paid as a customer! Not to mention the $20 shipping it cost me for the return, as you DID NOT include a return shipping label!
Every return I've made on my CC, from DECIENT companies I receive the EXACT amount spent!
I will NOT use or recommend you ever!
ACF Greenhouses: I'm sorry this item was not to your liking. We refunded you the full price of the products you returned. We do not refund shipping costs for returns as stated in our return policy at
https://www.acfgreenhouses.com/order-return-policy.aspx which is a pretty common policy.